The conversation object

Messenger conversation.

AttributeTypeDescription
closedbooleanWhether the conversation has been closed
channel.typestringMessenger channel for the conversation. Possible values: ["apple", "car_wars", "email", "facebook", "fallback_email", "google", "google_brand", "iframe", "instagram", "phone", "secure", "sms", "text", "whatsapp"]
channel.identifierstringIdentifies the Messenger channel. Must be a valid email address or a phone number. Non-US/Canada numbers must include the country code (e.g. +61 for AUS)
uidstringPodium unique identifier for conversation.
locationUidstringPodium unique identifier for location.
createdAtstringWhen the conversation was started.
updatedAtstringWhen the conversation was last updated.
contactNamestringName of the contact.
assignedUserUidstringPodium unique identifier for user.
assigneeUidsarray[string]Podium unique identifier for assignee user.
lastItemAtstringWhen the last conversation item was added.
{
  "closed": false,
  "channel": {
    "type": "email",
    "identifier": "[email protected]"
  },
  "uid": "00000000-0000-0000-0000-000000000000",
  "locationUid": "00000000-0000-0000-0000-000000000000",
  "createdAt": "2015-01-23T23:50:07Z",
  "updatedAt": "2015-01-23T23:50:07Z",
  "contactName": "",
  "assignedUserUid": "00000000-0000-0000-0000-000000000000",
  "assigneeUids": [
    "00000000-0000-0000-0000-000000000000"
  ],
  "lastItemAt": "2015-01-23T23:50:07Z"
}